Privacy Policy – Terms & conditions

1. What information do we collect?

• We collect personal data as defined by applicable data protection legislation (‘personal information’).
• We collect information about:
•  Service users and beneficiaries;
•  Service providers and contractors;
•  Media contacts;
•  Correspondence;
• The personal information we collect might include name, email address, photographs, payment details and telephone numbers.

2. How do we collect information?

We record your requests for information and any feedback we receive from you.

We obtain personal information from you when you use our website, enquire about our activities, register with us, send or receive an email, ask a question or otherwise provide us with personal information.

We may also collect technical information relating to your use of our website, including your browser type or the Internet Protocol (IP) address used to connect your computer to the internet.

We also gather general information about the use of our website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails. We may use this information to personalise the way our website is presented when users visit, to make improvements to our website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website.

3. Why do we collect this information?

We collect this information for the purpose of conducting and managing our work. This includes managing business relationships with our network and clients. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform our obligations under a contract to which you are a party.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
• Where we need to process your data in order to comply with our legal obligations.

You have the right to withdraw consent to marketing at any time by contacting us.

4. How do we use this information?

We will use your personal information:

•  to provide you with information you have requested;
•  to provide you with information about future blog posts and projects we are involved in, that we think may be of interest to you;
•  to make suggestions and recommendations to you about projects that may interest you; and
•  to notify you about changes to our services; as part of our efforts to keep our site safe and secure; and to ensure that content from our site is presented in the most effective manner for you and for your computer.

We will only use your personal information for electronic marketing purposes if we are allowed to do this by law or if we have your consent.  If you agree to us providing you with marketing information, you can always opt out at a later date.  If you would rather not receive marketing material from us, please let us know at any time using the contact details at Contact Us.

Additional uses of data that we receive from DYW

The information provided to us by DYW may include a profile of your interests and preferences, based on analysis by DYW, so that we can contact you in the most appropriate way and with the most relevant information.

This helps us to gain a better understanding of your interests, how you are engaging with us, and how you might be willing to support us and accordingly the amount of support that it might be appropriate for us to ask you for. Where we combine this personal information with data from external sources, this helps to increase our understanding of broader demographic and geographic trends.

We want to make sure we use our resources as effectively as possible to help us engage with our community of supporters appropriately. In order to achieve this we may analyse the wealth of our supporters using the personal data we receive from the DYW’s database. 

5. Do we share your information with anyone else?

We do not share your personal information with anyone, except if we are required to do so by tax authorities, regulators and other authorities acting as data controllers who require us to provide information in certain circumstances.

We do not share your personal information with third parties for marketing purposes.

If you make a payment to us we will need to share your information with our payment processor. By paying via our payment processor you agree to accept their terms and conditions for the use of their services, including their privacy policy. We suggest that you read their privacy policy when using their service as we are not responsible for data you share with them.

We may also need to disclose your information if required to do so by law or as expressly permitted under applicable data protection legislation.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

6. International transfers

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it as would be afforded within the EEA by ensuring at least one of the following safeguards is implemented:

•  Transfers of data outside the EEA are governed by an agreement that incorporates specific contractual clauses approved by the European Commission which give personal data the same protection it has in Europe.
•  The country to which the data is transferred has been deemed to provide an adequate level of protection for personal data by the European Commission.
•  Where we use certain service providers, we may use specific contractual clauses approved by the European Commission which give personal data the same protection it has in Europe.
•  Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

7. How long do we keep your information for?

We keep your information for no longer than is necessary, as set out in our record of processing which you can request by contacting us. We will retain your information for any period required by law. Where we are not under a legal obligation to retain your information, we will determine what is necessary by reference to the lawful basis for processing set out above and our legitimate interests.

If you have any questions about how long we keep your information, please contact us via e-mail at  info@designyourwebpage.net

7. How do we protect personal information?

We take appropriate technical and organisational measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. We protect your information in accordance with the IT Security Policy of our Web hosting supplier – Hostgator.

Our website and online payment system is Payment Card Industry Data Security Standard compliant and SSL secure.

You should be aware that the use of the Internet is not entirely secure and although we will do our best to protect your personal data we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features such as encryption to try to prevent unauthorised access.

8. Your Rights

You have a right to ask us to confirm whether we are processing information about you, and to request access to this information (‘right of access’). You also have the right to be informed of the safeguards we have in place relating to any transfers of your information to another country or to an international organisation.

You may ask us, or we may ask you, to rectify information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or complete information which is incomplete (‘right to rectification’). If you inform us that your personal data is inaccurate, we will inform relevant third parties with whom we have shared your data so they may update their own records.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us with changes, for example if you change your email address, name, payment details, or if you wish to cancel your registration, please let us know using the contact details at the end of this policy.

You have a right to obtain your personal data from us and reuse it for your own purposes, perhaps for another service, without hindering the usability of the data (‘right of portability’). This right does not apply where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

You have a right to seek the erasure of your data (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You should note that we are entitled to and reserve the right to retain your data for statistical purposes. This right is not absolute, as we may need to continue processing this information, for example, to comply with our legal obligations, or for reasons of public interest.

You have a right to ask us to restrict our processing of your information (‘right to restriction’) if:

•  you contest its accuracy and we need to verify whether it is accurate
•  the processing is unlawful and you ask us to restrict use of it instead of erasing it
•  we no longer need the information for the purpose of processing, but you need it to establish or defend legal claims
•  you have objected to processing of your information being necessary for the performance of a task carried out in the public interest, or for the purposes of our legitimate interests. The restriction would apply while we carry out a balancing act between your rights and our legitimate interests.
•  you exercise your right to restrict processing, we would still need to process your information for the purpose of exercising or defending legal claims, protecting the rights of another person or for public interest reasons.
• you have a right to prevent us from processing your data for the purposes of marketing.

If you would like to exercise any of your rights above, please let us know using the contact details at the end of this policy. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.

You have a right to report any of your concerns about our use of your data to the Information Commissioner’s Office.

9. Cookies

A cookie is a piece of text that is stored on your computer by your web browser. We use cookies to monitor how people use our site so we can develop and improve the design, layout and function of the site.

Cookies enable us to identify your device. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. We also allow cookies that may be served where we embed social media links such as Facebook, YouTube and LinkedIn.

If you do not want us to use cookies in your browser, you can remove cookies from your computer’s hard drive, or set your browser to block cookies or to send a warning notice before a cookie is stored on your computer. However, please note that you may not be able to use many of the services on our website or other websites without cookies.

More detailed information on cookies can be found at www.allaboutcookies.org.

10. Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. By continuing to use our website you will be deemed to have accepted such changes.

Contact information

Mickael FERRO

+57 317 545 25 86

info@designyourwebpage.net